Home / Privacy Policy
Last updated 7 November 2026
CareerBex is a recruitment service based in Nambucca Heads, New South Wales, and it runs the website careerbex.com. We connect people living in Australia with remote part-time and full-time roles offered by separate businesses. This policy describes the personal information that reaches us through the website, the application form and WhatsApp, and what happens to it afterwards.
Our handling of personal information is guided by the Australian Privacy Principles in the Privacy Act 1988 (Cth). Questions about this policy can be sent to careers@careerbex.com at any time.
Applications start with a short form on our homepage. The form is built and hosted by Waformly, an online form provider, and the answers you type are delivered to us through that service when you press the button to send them. At the time of writing the form asks for:
Each field is visible on screen before you send anything. If a field is added to the form or taken away, we change the list above at the same time.
After the form, you message HR on WhatsApp. We then see the message itself, the name on your WhatsApp profile and your number. If you write to our email address instead, we receive your email address and whatever you put in the email. Some people choose to tell us more, for example the hours they can usually offer; that is entirely up to you.
Like most websites, careerbex.com is served through a hosting platform that records basic technical details for each visit: the IP address, the type of browser and device, the page that was requested and the time of the request. These records help keep the site running and protect it from abuse. They are not used to identify individual visitors.
We need a way to reach you, so a WhatsApp or mobile number is required on the form. The other fields help HR suggest the right role. If you would rather not answer a question, tell HR on WhatsApp and we will talk it through with you.
Applicants are never asked by CareerBex for account passwords, one-time security codes, online banking logins or photographs of identity documents. Anyone asking for these things while using our name is not part of our team. Please do not reply to them, and forward the message to careers@careerbex.com so we can look into it.
We use what you send us to reply to your application, explain the roles and the training, match you with a role that suits the hours you can give, and arrange an introduction to an employer when you agree to one. We keep short notes of our conversations so you do not have to repeat yourself.
CareerBex does not sell or rent personal information, and we do not trade it with other businesses. We do not use your details to market unrelated products to you. Your details only go to an employer after you have said yes to that particular introduction.
Before an introduction, HR tells you which employer it is. With your permission we pass on the details that employer needs to contact you, which is usually your name and number. From that point, the employer holds its own copy and is responsible for it under the privacy rules that apply to that business.
We rely on the following outside services to run the website and to stay in touch with applicants:
If we start using another service that handles applicant information, we will name it here first.
We may disclose information if Australian law requires it, if a court or tribunal orders it, if an authorised government agency asks for it under its legal powers, or if disclosure is reasonably needed to prevent a serious threat to someone's life, health or safety.
Our application has two steps. Sending the form is the first, and we receive your answers at that moment. The second is the WhatsApp message to HR. When WhatsApp opens, a message is already typed for you, but nothing is sent until you press send yourself. CareerBex does not start WhatsApp conversations with people who have not contacted us.
The site uses a small number of cookies and similar browser storage. Some are technical and help pages load and display correctly. Others belong to the Meta measurement tools described in the next section. You can clear or block cookies through your browser settings; the site will still work, although our advert measurement will be less accurate.
We advertise on Facebook and Instagram, and we use the Meta (Facebook) Pixel together with Meta's Conversions API to see how well those adverts work. These tools record that a visit happened, which pages were viewed and when the application form was submitted, along with technical details such as your browser and IP address. Meta may link this to a Facebook or Instagram account if you are signed in.
We use these figures only to understand which adverts bring people to the site and to improve them. We do not place your name, your phone number or your form answers into these events ourselves. You can review and change how Meta uses activity for adverts in your Facebook or Instagram settings.
Some of our providers store or process information on servers outside Australia, including in the United States and in the European Union. Each of them publishes its own privacy and security commitments, which you can read on their websites.
Form answers, WhatsApp chats and emails are deleted within 12 months of our last contact with you. Hosting logs are removed within 30 days, and any backup copies are cleared within a further 30 days.
Access to applicant details is limited to the CareerBex team members who handle applications. Our accounts use strong passwords that are not shared, and two-step sign-in is switched on wherever the service allows it. No online system can be made completely safe, so please only send personal details that HR has asked for.
Your phone keeps its own copy of any WhatsApp chat with us, and an employer you have been introduced to keeps its own records. Deleting the CareerBex records leaves those separate copies where they are.
You can ask to see the information we hold about you, to correct it, or to have it deleted, by writing to careers@careerbex.com. Expect our answer within 30 days of your request. You can also withdraw from the process whenever you like, and we will stop using your information for it. We cannot recall details that were already passed to an employer with your agreement, but we can tell you who received them.
No software accepts or turns down applications at CareerBex. A member of our team reads your details and replies.
The roles we help with are for adults aged 18 or over. We do not knowingly collect information from anyone younger than that.
If you believe we have mishandled your personal information, please email careers@careerbex.com and explain what happened. We will investigate, take any steps needed to put it right, and give you a written answer.
When the way we handle information changes, we update this page and the date shown at the top. For larger changes, such as a new form field or a new provider, we also let current applicants know.
CareerBex, Nambucca Heads, New South Wales, Australia. Email careers@careerbex.com. Open daily, 9am to 5pm NSW time.